Overview

Twenty is the #1 open-source CRM, engineered to be the ultimate AI-powered alternative to proprietary platforms like Salesforce. Designed for technical teams, Twenty provides a flexible foundation for building highly customized CRM solutions that adapt to evolving business needs. It empowers developers to build, ship, and version their CRM just like any other part of their technology stack.

Key Features

• Open-Source & Extensible: Leverage the power of open-source with a platform built for customization. Define objects, fields, and views as code, offering unparalleled control and integration capabilities.
• AI-Native Design: Seamlessly integrate AI agents and chat functionalities directly into your CRM workflows, enabling intelligent automation and enhanced customer interactions.
• Developer-Centric: Built with a modern tech stack including TypeScript, Nx, NestJS, and React, Twenty allows developers to treat CRM development as a core part of their software engineering process.
• Version Control for CRM: Manage your CRM configuration and customizations with the same discipline as your codebase, ensuring traceability and robust deployment strategies.
• Flexible Deployment: Choose from a managed cloud solution for rapid deployment, self-host with Docker Compose, or contribute directly through local development setups.
• Rich Component Library: Access essential CRM building blocks, including objects, views, workflows, and powerful AI agents, to construct comprehensive business solutions.
• App Development Framework: Easily scaffold new applications, define custom objects and fields programmatically, and publish them to your workspace with the Twenty CLI.

Typical Use Cases

• Custom CRM Development: Build bespoke CRM solutions for businesses with unique workflows and data structures that off-the-shelf solutions cannot accommodate.
• AI-Driven Sales & Marketing Automation: Implement intelligent agents to automate lead qualification, personalize outreach, and optimize sales pipelines.
• Integrated Business Operations: Connect your CRM with other business systems, treating it as a fundamental piece of your application architecture.
• Scalable Customer Data Management: Manage complex customer relationships and data with a platform that scales and adapts to your organization's growth.
• Rapid Prototyping of Business Applications: Quickly develop and iterate on new CRM-centric applications and features by defining them as code.